The best option if you are looking to get massive feedback from your customers thus to understand their perception of your product/service and to act effectively keeping up your satisfaction indicators.
All press2smile, desk, wall or stand, have a sign holder where you can place the question you want to get feedback about.
Get to know your customers’ perception through short Smilers surveys. This option allows you to ask your customers up to 5 questions to identify the areas you need to improve.
Tap2smile works with our mobile app which you can configure on any mobile devices once you have signed up for a Smilers membership. Available on desk, wall, and stand.
Additionally, you can adjust text inputs to get information like your customers’ ID and comments about their perception.
Get real-time Smilers alerts. This device allows you to respond quickly when your customers leave negative feedback. The company should assign the employee who will face the alert proactively.
Get real-time Smilers SMS alerts. The message alert allows you to respond quickly when your customers leave negative feedback. The company should assign the employee who will face the alert proactively.